What our customers says about us
Route de la Moubra 8
Positive reviews: 88.9 %
Number of reviews: 41
Review, 27.12.2020, Age 40-50 years
Great experience. Would be nice if all lamps work, and the shower was not able to stay put, must be fixed (app 4). For the rest, perfect. Also all covid regulations were thoroughly implemented, very wel organised.
Many thanks for your great review. This kind of comment makes us happy. As for the light, we inform you that we have a French lighting system, which means that for most lamps there is a switch on the wall and also one on the lamp itself. If these 2 switches are not coordinated, it doesn’t work. We apologize for the loose shower holder. Normally everything is checked before our guests’ arrival, it seems that this has been forgotten; sorry. We look forward to the pleasure of welcoming you again.
Review, 26.10.2020, Ian, Age 50-60 years
Really nice hotel. Pool area was nice. Very short walk to the center of town and a beautiful bakery for breakfast.
Thank you very much for your nice evaluation. We are happy to read that you liked our perfect location and the pool area. We hope to have the pleasure to welcome you again.
Review, 21.09.2020, Age 40-50 years
Nous vous remercions pour votre belle évaluation. Notre équipe fait son maximum pour offrir à notre clientèle un séjour inoubliable. Au plaisir de vous revoir à nouveau.
Review, 17.08.2020, Age 40-50 years
We loved the hotel and we'll sure repeat the experience. The hotel is very well situated near the downtown but without the noise of it. You can walk to the shoping and restaurant area and reach easily the ski lifts in Grand Signal. The hotel is client oriented and they try to make your stay very comfortable. There were COVID measures put in place and all was very clean and safe. The receptionist took her time to explain us everything very well. When we arrived we have the great surprise that our room was upgraded. The room has stunning views, very comfortable stay area and the beds are quite comfortable. The wellness area was very clean. The swimming pool with the solarium had a stunning view.
A huge thank you for your amazing evaluation. Reading your review warms our hearts and motivates us to do even more. We are very happy that you enjoyed the upgraded room, the perfect location and our wellness area with its stunning view. The entire team is always attentive to the needs of our guests and does everything possible so that they spend a great stay and keep unforgettable memories. And our COVID measures are important for our guest’s and staff security. We are looking forward to pamper you again.
Review, 17.02.2020, Age 50-60 years
Great location, friendly helpful staff
Thank you very much for great review. All of us give every day our very best to make our guest’s stay as unforgettable as possible. Hoping to welcome you again, we wish you a lovely day.
Review, 17.02.2020, Galina, Age 40-50 years
I like hotel, location, service, rooms, equipment, restaurant
A huge thanks for your nice review. We are glad to know that you really enjoyed your stay in our hotel. Our team does their best to offer you a high quality hotel service. Looking forward to welcoming you again.
Review, 05.03.2019, Age 40-50 years
Thank you so much for your wonderful evaluation. We are really happy to know that you spent an excellent stay with us and we look forward to welcoming you again in Crans-Montana.
Review, 19.02.2019, David Chesner, Age 40-50 years
Well it was our 6th time, so I guess I am biased. But it is our mountain home away from home, we love the actual hotel, the quality and standards they impose and strive towards, but most importantly we love the people as it is them that bring the "je ne sais quoi" that makes it special and impossible to go elsewhere... We love Crans-Montana but would never stay anywhere else....!
A huge thank you for your heartwarming review. We are really glad to know that you love our ski resort, our hotel and its wonderful atmosphere even after your 6th time with us. Our team always tries their best to make our guest’s stay as special as possible and we can finally see it through your words. We are looking forward to welcoming you very soon and we wish you all the best.
Review, 03.02.2019, Age 50-60 years
Merci beaucoup d’avoir pris le temps de nous laisser un commentaire. En ce qui concerne votre remarque sur le prix, il est justifié par le fait que vous avez séjourné pendant la période d’un important congrès médical dans une chambre de 52m2 qui comprend une chambre, un coin salon ainsi qu’une magnifique vue au sud. Au plaisir de vous accueillir à nouveau.
Review, 30.01.2019, Age 70-80 years
Thank you so much for your review. Trusting you spent a wonderful stay with us, we would be glad to welcome you again.
Review, 31.08.2018, Anne Doyle, Age 70-80 years
This has to be one of our favourite hotels. It met all our requirements. Excellent choice of English TV not that we watch much. Sorry we can't find fault to improve !! Will be back next year.
Thank you so much for this excellent grade. We are very pleased that you enjoyed your holiday in our hotel. Our customer’s entire satisfaction is our main goal and we are working for it every day. Hoping to welcome you next year and we wish you a lovely.
Review, 01.07.2018, Riu, Age 60-70 years
Good.unfortunatelly we could'nt go to the plaine morte glacier
Thank you so much for your evaluation. We are glad to know that you had a good stay in our hotel. Concerning the glacier, the cable car was closed for technical works in order to assure to the visitors pleasant and safely trips in our wonderful places. We are looking forward to welcoming you soon, we wish you all the best.
Review, 08.04.2018, Nico Kerkhof, Age 60-70 years
A friendly family accommodation with good service and helpful personnel. English spoken. Privat garage. Position of the hotel near the centre of Montana with shops and skilift.
Thank you so much for this great review and your super evaluation. The whole team always tries its very best to make the clients’ stay as enjoyable as possible, so we think that friendliness and helpfulness are two of the most important themes when it comes to serving guests and giving them an unforgettable stay here. We also thank you for your appreciation for the location as well as for our cuisine. We would be very pleased to welcome you again.
Review, 07.03.2018, Diana Mainescu, Age 50-60 years
Great location, great service, all you would need for a ski vacation.
We thank you for sharing your experience in our hotel for your ski holiday. We are glad to know that our establishment met your expectations. We wish you a lovely evening and we hope to welcome you again for your next stay.
Review, 18.02.2018, Orr, Age 40-50 years
Expensive and good
Review, 22.01.2018, Sato, Age 50-60 years
Very comfortable stay, attentive staff with smiles!
Thank you so much for your evaluation. The whole team always tries to do their best in order to make your stay a wonderful one. We are glad that you really appreciated the friendliness of our staff as well as the location near to the city center. We are looking forward to welcome you in the future. We wish you a nice day.
Review, 15.01.2018, Tseytlina, Age 40-50 years
Very nice stuff, but the way the rooms are designed is just awful.
Review, 15.01.2018, Age 40-50 years
We felt very welcomed, good service and nice atmosphere. The room was beautiful and with plenty of space to accommodate our family. Nice views. We used and enjoyed the ski shuttle, operated by a very kind driver, which was very handy. Parking facilities easy and good.
Thank you very much for you kind review. We are glad to hear that you enjoyed your stay with your family in our hotel and you could appreciate every detail, as the room with a wonderful view on the Alps and our facilities. Our team always tries its very best to make our client’s stay as agreeable as possible. We are looking forward to welcome you soon again.
Review, 03.01.2018, Alex Mitchell, Age 40-50 years
Excellent. Extremely friendly and helpful staff. Couldn’t have done any more for us.
Thank you so much for this lovely review. We are glad that you appreciated our hotel as well as all our different services. Indeed, guests' entire satisfaction is our main goal, therefore we are very thankful when receiving positive feedback. Hoping to welcome you very soon again, we wish you a beautiful day.
Review, 27.07.2017, Age 40-50 years
Excellent facilities, very convenient location and outstanding personalised service. Attention to detail. Wonderful, hand-picked staff.
Thank you very much for your great evaluation. We are glad to read that you could enjoy your stay at our hotel and that you appreciated our facilities as well as our location. The whole team always tries its very best to make the clients’ stay as pleasant as possible, so we think that friendliness and helpfulness are two of the most important topics when it comes to serving guests. We would be very pleased to welcome you again.